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I’m going to do something I don’t usually do, and that’s disagree with my friend and fellow meshconference.com organizer Rob Hyndman on the subject of whether CEOs should blog or not — sparked by the New York Times article on the subject. Rob says th
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2 years ago
Luca, CEO - Abbeynet
2 years ago
And saying it's a valuable thing doesn't make it so. Why is it valuable? CEOs have people to do these things for them. If CEOs want to know what people are saying, they can read what others bring to them, after passing it through filters to ensure the CEO's time isn't wasted. And if the CEO wants corporate messages to get out, there are many ways to do that, short of blogging. Companies already do that well.
I haven't seen one credible argument as to why CEOs should blog - most of the rah-rah writing is from people who've already drunk the blogging Kool-Aid saying "Come on in, the water's fine", of from consultants who want to sell their services ....
2 years ago
2 years ago
For a CEO having the ability to just post via e-mail would deal with the time issue. The issue isn't drinking the Kool-Aid, it's seeing the changing face of corporate communications. Sure, it's early days, but CEOs need to get used to having a more public face.
I bet that when today's crop of bloggers become CEOs (we know some will), the CEO blog will just be an accepted part of a company's public persona.
2 years ago
I could not agree more.
At the end of the day the CEO has a busy job because consumers buy the product(s) the CEO is selling. If the users are not interested in buying the product(s) then the CEO has no job. Similarly a politician has a job because the people voted for him. Again if the people do not vote for the politician he would be out of job as well. It is the people that vote with their wallets or ballets and some people would appreciate an open communication forum where they can interact and discuss with those in charge.
Thank you,
Lina Papasotiriou
2 years ago
Why?
Investors are savvy people and they know when they're being fed a canned message. For the most part, they're OK with that because they understand that a CEO needs to spend mos of their time selling widgets and creating shareholder value. However, nothing builds long-term loyalty better than direct communications from a CEO that genuinely wants to build a long-term relationship with shareholders. That can only be accomplished when he/she walks out from behind the desk, rolls up the sleeves and shares real moments with them. In a world of firewalls and Chinese walls, investors are hungry for it.
Trust me, investors know the difference and appreciate it. It truly pays dividends during the tough times when a CEO requires and requests faith in his command, which shareholders will provide thanks to credit built over time.
In response to the issue about time requirements, it is true that a blog takes a great deal of time but shareholder expectations can be managed by letting them know there will be times when business prorities prevent regular posting. Even 1 post every 2 weeks will more than suffice, while anything more frequent will simply be a bonus.
We've built a pretty robust business out of providing the investment community with direct access to executives of micro-cap companies, so I hope my input has helped shed some valuable light on the topic.
Best,
George
2 years ago
Regards,
Michael
2 years ago
2 years ago
I think the biggest dilemma, at least for me as a chief executive and representative of a business is not the lack of time (one can always find the time to do anything that one deems WORTHWHILE to himself), but the fact that a CEO's uncanny, casual whispers on a blog can be like thunderclaps in cyberspace, especially given the scope and influence of the internet medium. I find this to be true especially for publicly tradesd corporations.
Thus, we pay tens of thousands of dollars to PR firms, erect Marketing subdivisions and assistants vice presidents to write carefully crafted communications.
One thing never changes. Secrecy is the soul of business.