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Doc Searls has an excellent post up with some advice for newspapers trying to make their websites better. One quibble: he’s still trying to push the “charge for the new, give away the old” idea, which I gave him some grief for last time be brought it up (a
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1 year ago
Thanks for pointing this terrific article out. I'm sending it to friends in the newspaper business. I also think it is interesting how much of what Doc says here is relevant to any public facing organization, not just newspapers.
-Dennis