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Broken windows and a call for help

Started by mathewi · 7 months ago

The always excellent Jason Kottke has a post up that got me thinking about the “broken windows” theory and how it applies to online communities. In a nutshell, the theory — articulated in this piece from The Atlantic in 1982 — states that crime and b ... Continue reading »

7 comments

  • If you're looking for ideas, one online community you may want to borrow practises from is Stack Overflow ( http://stackoverflow.com/ ). They've created extensive self-monitoring agents and participation incentives, and they're a great model for future online communities.
  • Thanks for that suggestion, Matthew -- I will definitely check it out.
  • I would also look at the slashdot comment system as they went through the torturous process of balancing community against expression 10+ years ago and it seems to generally work now.
  • Thanks, Simon -- yes, Slashdot is one of the comment systems I've been looking at for tips on moderation etc.
  • I think a lot of it comes down to dealing with the question of anonymity. There are I suppose some circumstances in which people are anonymous for legitimate reasons (for example, if they're supporting an agenda that would cause them trouble at work or elsewhere), but mostly it's what leads to the worst comments and behaviour.

    What about something along the lines of Amazon's "real name" verification, where comments from a user who has verified his or her name are automatically elevated above those that haven't?
  • I made a list of them on sniki.org (social media wiki)
  • Just noticed that Google has adopted a new system for sorting search results. If you're logged in with a Google account, new buttons show up next to search results that let you Promote, Remove or Comment on each item!

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